Shipping policy

Welcome to SilvaLiningClothing! We're delighted to have you as a customer and want to ensure that your shopping experience is as seamless and enjoyable as possible. Please take a moment to review our shipping policy.

Shipping Destinations: We offer shipping services to customers both domestically and internationally. No matter where you are, we're committed to delivering your order to your doorstep.

Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation.
• During peak seasons or promotions, processing times may be slightly extended. We appreciate your patience during these times.
• Standard Shipping: Estimated delivery within 2-3 business days.
• International Shipping: Delivery times may vary based on the destination country. 

Shipping Charges: Shipping charges are calculated based on your location, selected shipping method, and order total. You can view the shipping cost during the checkout process before completing your purchase.

Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your order's journey. You can also log in to your account on our website to track your order's progress.

Customs and Import Duties: For international orders, customs and import duties may apply based on your country's regulations. These charges are the responsibility of the recipient and will be collected upon delivery. We recommend contacting your local customs office for more information.

Undeliverable Packages: In the event that a package is undeliverable due to incorrect address information provided by the customer or refusal to accept the package, the customer will be responsible for any return shipping costs incurred and may be subject to a re-stocking fee.

Shipping Delays: While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs clearance, or carrier delays may occasionally cause delivery delays. We appreciate your understanding in such situations.

Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to initiate an investigation and resolve the issue promptly.

Change of Shipping Address: If you need to change your shipping address after placing an order, please contact our customer support team immediately. Changes to the shipping address can only be made before the order is shipped.

Thank you for choosing SilvaLiningClothing. If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our friendly customer support team.